505.955.9454
info@southwestcare.org

Southwest Care Center Prepares to Turn Corner

2021 will mark 25 years of Southwest Care Center (SCC) providing health services to the people of New Mexico.  SCC was founded in 1996 as a clinic championing healthcare for those living with HIV/AIDS while researching the disease and its treatment. Since then, they have expanded the scope of its services to meet the various needs of the local Santa Fe community, as well as to fill gaps in the broader New Mexico healthcare system.

In 2012, Southwest Care Center took an ambitious step by acquiring an additional clinic site in Santa Fe. This new site allowed Southwest Care Center to expand access to primary care services by including adult family medicine in its offerings. A year later in 2013, SCC merged with another local health organization, Women’s Health and Family Medicine Services (WHS) which became its third clinic in Santa Fe. In the last few years, SCC has expanded to meet the needs for HIV and hepatitis C services in Albuquerque, Farmington and Roswell. As a result, SCC is now the healthcare provider of choice for an even greater number of economically, socially and culturally vulnerable individuals and families.

As it approaches its 25th year of operations the face of SCC continues to change while adapting to life in the age of COVID-19. SCC’s historic annual fundraiser, the AID & Comfort Gala, normally held in late fall will be sidelined as all large events have been this year, instead, the organization is considering on-line fundraising opportunities for 2021.  Juanita Thorne-Connerty, former board member who served on the AID & Comfort Committee and was as a volunteer for over 30 years has retired from her positions along with previous board chair, Mary Ann Schaening, and former CEO, Jeff Thomas. “Juanita, Mary Ann and Jeff helped build a remarkable culture at SCC instilling a heart of service and a desire for excellence. Their hard work and contributions will long be remembered here.” said Dr, Kris Drummond, current Chief Executive Officer.  “And with change brings new opportunities. As we begin our 26th year of operations we are planning to re-shape the face of SCC and re-evaluate elements of our strategic plan so as to further provide increased care to our diverse population”.

COVID-19 Response

Steps have been taken so patients can keep up with their visits and medical care in a safe and effective way during the coronavirus pandemic.  An option for telemedicine visits to patients at home that can be done by phone or a secure video conferencing connection. Almost all of a patient’s needs can be met via telemedicine, including medication refills, orders for necessary lab tests, and managing of patients’ health concerns. In-person visits are still available.

Also available are behavioral health specialists who manage patients’ symptoms of stress, anxiety, or depression.  In addition, case managers are available who help with navigating financial and insurance concerns.  SCC pharmacies offer special services for home delivery.

A “respiratory clinic” has been established where patient’s with respiratory symptoms that may be a result of the coronavirus or another infection can be seen the same or next day by one of our medical providers.

Appointments can be made at 505-955-9454.

Defined by Excellence and Committed to Creating a Healthy Community

At Southwest Care Center, our belief is that healthcare should be about medical excellence and personalized services. Our team of experienced doctors, advanced-practice clinicians, nurses, pharmacists, behavioral health professionals and other support staff goes out of its way to give each patient the time and understanding they deserve so they can reach their personal healthcare goals.

As professionals committed to healing, protecting health and enhancing your quality of life, we believe good medicine should be inclusive and treat the whole person. That’s why we strive to take the time to listen and respond to the fears, strengths, hopes and goals of each patient. Ultimately, we want to enlarge the circle of healthcare in our community so that everyone can pursue their unique health goals without having to go it alone. Southwest Care Center was founded in New Mexico, and we remain committed to its health and future.

Building on our foundation of social justice, equal access and excellence, our goal remains to ensure that everyone has access to exceptional medical services in a judgment-free environment, regardless of their ability to pay.

If you believe, like we do, that everyone in the community deserves the opportunity to feel like they matter to their healthcare provider, come see us at Southwest Care Center.

Southwest Care complies with applicable Federal and State civil rights laws and does not discriminate on the basis of age, race, sex, color, religion, national origin, disability, military status, genetic information, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

Our Mission, Vision and Values

Our Mission: To improve the health of ALL communities of New Mexico, including the underserved, through safe, affirming, culturally respectful, and judgement-free care regardless of ability to pay.

Our Vision: To be the healthcare employer and healthcare provider of choice for the communities we serve.

Our Values:

  • Access – to an integrated model of care and services that promote positive health outcomes
  • Excellence – providing the highest standards of care in all that we do
  • Responsiveness – care provided in a culturally respectful and judgment-free experience
  • Accountability – fully compliant with all statutory and regulatory requirements
  • Sustainability – responsible financial stewardship ensures our continued care of our patients, our communities and our organization

Whole-Person Medicine

Our focus at Southwest Care Center is to provide a compassionate, patient-centered environment where everyone can feel comfortable and respected while receiving the highest quality healthcare available. We provide whole-person care, meaning we can be responsive to the physical, emotional, social and environmental needs of our patients. To do this, we offer patients the support of an interdisciplinary team of experts to wrap care around the patient and provide services tailored specifically to each person’s needs.

A patient’s care team may just be their provider or doctor, or it could include a counselor, psychiatrist, case manager or others who work to help each patient achieve their goals for health and wellness. Having all these services conveniently located under one roof and encouraging a team approach is an advantage to patients and our providers and helps us provide the kind of individualized care every person deserves.

Our Service Offerings

Santa Fe: With three clinic locations and two pharmacies in Santa Fe, Southwest Care Center (SCC) provides the highest standards of medical care in the fields of family medicine and primary care services to adults and children. Also available are behavioral health and social services, research, pharmacy services, as well as prevention and treatment of HIV/AIDS and hepatitis C.

Albuquerque: In September of 2015, Southwest Care Center opened its doors in Albuquerque, providing the same high standard of HIV/AIDS prevention and treatment. We also offer the same array of integrated behavioral health, social services, clinical research and on-site pharmacy.

Farmington: Our location in northwest New Mexico offers case management and harm reduction services.

Roswell: People living with HIV in southeastern New Mexico have access to medical services at our Roswell location which we share with Alianza, a local case management services provider.

If you are interested in learning about more of our services, click here.

Services across the lifespan include:

  • Pediatrics and Women’s Health Services
  • Family Medicine
  • Adult Internal Medicine and Infectious Disease
  • Diabetes Management and Care Services
  • HIV/AIDS and Hepatitis C Research and Treatment
  • Prevention, Education, Outreach and Testing for HIV & hepatitis C
  • Primary Care and Specialty Pharmacy Services
  • Internal Medicine and Geriatric Care
  • Psychiatry, Counseling, Case Management

Our Roots

Content Image

Southwest Care Center was founded in 1996 as a clinic serving those living with HIV/AIDS while researching the disease and its treatment. Over the next 15 years, Southwest Care Center built an international reputation for outstanding research and compassionate treatment of HIV/AIDS and later Hepatitis C.

Since then, we have expanded the scope of our services to meet the various needs of our local Santa Fe community, as well as to fill gaps in the broader New Mexico healthcare system.

In 2012, Southwest Care Center took an ambitious step by acquiring an additional clinic site in Santa Fe. This new site allowed Southwest Care Center to expand access to primary care services by including adult family medicine in our offerings. A year later in 2013, Southwest Care Center merged with another local health organization, Women’s Health and Family Medicine Services (WHS) and that location became our third clinic in Santa Fe.

In the last few years, we have expanded to meet the needs for HIV and hepatitis C services in Albuquerque, Farmington and Roswell.

By adding these additional clinics and services, Southwest Care Center has been able to enhance our original mission of serving those with HIV/AIDS, and we’ve expanded our service offerings to provide comprehensive primary care and specialized health services for patients of all ages and walks of life.

As a result, Southwest Care Center is now the healthcare provider of choice for an even greater number of economically, socially and culturally vulnerable individuals and families.

Board Members

  • Board Co-Chairs: Drew Lamprich, Mary Van Sickle
  • Secretary: Ethel Hess
  • Richard Martinez
  • Marc Tupler
  • Mary VanSickle
  • Marcia Cooper
  • Luis Carrasco
  • Sallyanne Wait

Geographic Community

Content Image

Although we serve patients from across New Mexico, our major service areas include:

  • Santa Fe
  • Espanola
  • Taos
  • Roswell
  • Albuquerque
  • Farmington
  • Las Cruces

For a complete listing of all our locations, click here.