Patients must enter the clinic alone.
For pediatric patients and those requiring physical assistance, one accompanying adult is permitted. Drivers, family, and friends should wait in their vehicles unless their presence is necessary and approved.
AID & Comfort Gala Cancelled
Due to continuing challenges presented by the coronavirus outbreak we are saddened to inform you that this year’s AID & Comfort Gala has been canceled. While we were looking forward to seeing you at this year’s event, the safety of our attendees come first. Please accept our sincerest apologies for any inconvenience this may cause. Full refunds will be issued for those who purchased tickets. Take care of yourselves. We’ll continue to do everything we can to help our community stay safe, informed, and connected.
Adapting To The Pandemic
We have adjusted our practices to ensure that everybody is safe and protected from COVID-19.
Non-essential visits may be changed to telehealth visits or re-scheduled to a future date.
• A telehealth visit will be conducted by telephone or video call.
• You may be offered to switch an upcoming visit to a telehealth visit.
• Patients calling in for appointments will be given the option to have a telehealth visit.
We have created a Respiratory Clinic.
• This clinic is separate from our established locations—next to our Galisteo Adult medicine clinic.
• We will schedule any patients with respiratory symptoms who need an evaluation at this site.
• A set of dedicated staff will be available to see pediatric patients from 8:30am-12:00pm and adult patients 1:00pm-5:00pm Monday through Friday. These hours may be subject to change.
• Our respiratory clinic is a controlled environment where we can safely evaluate sick patients and perform COVID-19 testing.
COVID-19 In New Mexico
New Mexico and Vault Medical Services have teamed up to offer at-home COVID-19 saliva testing for any person who believes they need to be tested, with or without symptoms, at no cost. For more details or to order a test visit Vault’s website: At Home COVID Test
It is important to understand the overall risk of serious illness from COVID-19 is low. Most patients who are infected will have mild upper respiratory symptoms including fever, nasal congestion and cough. A minority of patients can however develop pneumonia and some of these will require hospitalization. A small proportion of these patients will sadly have a fatal case. Those at greatest risk for this are our elderly and those with chronic medical conditions such as COPD (emphysema), diabetes, and cardiovascular disease. If you have fever, cough, or shortness of breath, or were in contact with a person known to have COVID-19 call the New Mexico Department of Health (NMDOH) at 1-855-600-3453. Parents – it is natural to worry for our young ones, but so far the data appears to show that the overwhelming majority of children have a mild upper respiratory illness, or no illness at all from this virus.
Since the illness is predominantly spread between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes, it is imperative that we all practice proper hygiene. Wash your hands frequently for at least 20 seconds. You may use an alcohol-based hand sanitizer if hand washing is not available. Cover coughs and sneezes with the crook of your arm or a tissue. Importantly, avoid touching your eyes, nose and mouth with unwashed hands. Teach your children proper hygiene practices as well. Avoid shaking hands with people this winter – they will understand. Please consider watching this short video to better understand the benefits of social distancing for our community: COVID-19 and Social Distancing.
If you develop flu-like symptoms and are not short of breath, the best thing you can do for yourself and your community is stay home. You can contact your provider for advice. You can also utilize your patient Portal. If you are feeling more severely ill, and in particular are having trouble breathing, do not delay seeking medical care. If you are unable to present to a local emergency room, then call 911. Warn 911 if you have risks for having the coronavirus (travel to Covid Hot Spots in the last 14 days, or close contact with someone proven to have the virus).
Mental Health & COVID-19
Covid-19 pandemic is an event affecting all of us—we are challenged to maintain a sense of safety while also getting our needs met for social connection. Southwest Care recognizes that these unprecedented times are putting a strain on our mental, emotional, and spiritual health. We each respond differently, but most of us need support to feel ok. Because of this, Southwest Care Center wants you to know that our behavioral health team is here for you: we have professionals working in counseling, psychotherapy, mental health medication management, and mental health assessment available to you. We are also now offering mental health coaching and skill building for clients who feel that they would benefit from talking briefly to a professional about how to cultivate coping skills to help keep centered and sane during this pandemic. Please reach out to your provider at Southwest Care and ask for behavioral health services if you think they might help you.
As you can see, we are taking drastic measures to keep you safe during this time of unease. If you need an appointment, please call us at 505-988-8869. We will get you scheduled so that your health care needs continue to be addressed. If you are having symptoms of COVID-19 such as fever, cough or shortness of breath, please call and you will be appropriately triaged by our experienced nurses.
We are here for you, be that in person, on the phone, or visiting over video chat.
- The NMConnect app, available for iPhone and Android, includes a “one touch” connection to a mental health professional on NM’s 24-hour crisis and access hotline. For non-crisis support, including help finding a therapist or support group, or to just to engage with someone, the “Text Warmline” option connects people to a certified peer support specialist for non-emergency support (available from 6 p.m. to 11 p.m.) and a “Call Warmline” option is available for peer to peer phone conversations with someone in recovery from their own mental health diagnosis, (available from 3:30 p.m. to 11:30 p.m.).
- NM Healthcare worker and first responder support line: (855) 507 5509
HIV + Covid-19
At Home Option for HIV Testing in New Mexico
Coronavirus Disease (COVID-19) in New Mexico
Information For Individuals Experiencing Financial Hardship
Hotline For Healthcare Workers Who Are Experiencing Anxiety: (855) 507 5509
Resources for Families in Santa Fe Area During COVID-19 Pandemic Need for Social Distancing
This is not intended to be an exhaustive list, but some resource that are available online and in the Santa Fe area to help us get through this time when usual resources and activities are not available. Below, you will find resources for managing stress, financial concerns, bills, food and nutrition, but also are resources for enriching yourself, learning something new, staying fit and healthy.
State of New Mexico Resources
Learning & Reading Resources
United Way Resources For Families
Free Online Book
Museum & Culture
Santa Fe Public Library
CDC Update On Stress Management