The CAB considers problematic areas of a patient’s healthcare, welcomes input on improving their healthcare experience and engages in opportunities that will enhance the lives of individuals living with HIV. To accomplish this CAB service activists serve in three subcommittees:
1.) Education: Through the Education Subcommittee, the CAB provides programs and events to heighten community awareness such as the Commemoration by Candlelight held each December in tribute to World AIDS Day. This year’s commemoration will be held on the evening of December 7.
2.) Solutions: The Solutions Subcommittee provides a channel to improve patient satisfaction and quality of care by welcoming patients’ perspectives and then, communicating problems, concerns and feedback through program staff channels. The CAB can also provide guidance to patients engaging in social services, including mental health support and educational resources. The subcommittee also welcomes patients’ testimonials of their experience as a Southwest Care patient. Your written account of a problem, personal story as a patient or need for assistance in navigating social services can be given to a front desk staff member at any of our clinics. Submissions are reviewed by CAB members during their monthly meetings after which you will be contacted with an answer as soon as possible.
3.) Services: The Services Subcommittee looks for ways to engage the CAB within the HIV community such as PRIDE events and public health conferences. Your suggestions or invitations for our participation are welcomed.