(505) 955 9454

Client Advisory Board (CAB)

The Client Advisory Board or CAB is a diverse group of service activists who obtain healthcare from us and are dedicated to solutions and improved processes for all patients of Southwest Care. The CAB brings together program staff, patients and the community to create an environment that enhances the overall satisfaction for those who receive care from us.

What We Do

The CAB considers problematic areas of a patient’s healthcare, welcomes input on improving their healthcare experience and engages in opportunities that will enhance the lives of individuals living with HIV. To accomplish this CAB service activists serve in three subcommittees:

1.) Education: Through the Education Subcommittee, the CAB provides programs and events to heighten community awareness such as the Commemoration by Candlelight held each December in tribute to World AIDS Day. This year’s commemoration will be held on the evening of December 7.

2.) Solutions: The Solutions Subcommittee provides a channel to improve patient satisfaction and quality of care by welcoming patients’ perspectives and then, communicating problems, concerns and feedback through program staff channels. The CAB can also provide guidance to patients engaging in social services, including mental health support and educational resources. The subcommittee also welcomes patients’ testimonials of their experience as a Southwest Care patient. Your written account of a problem, personal story as a patient or need for assistance in navigating social services can be given to a front desk staff member at any of our clinics. Submissions are reviewed by CAB members during their monthly meetings after which you will be contacted with an answer as soon as possible.

3.) Services: The Services Subcommittee looks for ways to engage the CAB within the HIV community such as PRIDE events and public health conferences. Your suggestions or invitations for our participation are welcomed.

Recently Diagnosed With HIV

  • Testing positive for HIV often leaves an individual overwhelmed with questions and concerns. It is very important to remember and to remind yourself often, that HIV is a manageable disease that can be treated with an array of medicines – yielding positive results. HIV medicines still cannot cure HIV, but they help people with HIV live longer, healthier lives and greatly reduce the risk of HIV transmission to other people.
  • The first step after testing HIV positive is to see a healthcare provider, even if you don’t feel sick. Prompt medical care and treatment is the best way to stay healthy. Schedule your appointment today. Your healthcare provider will provide you with information about making healthier lifestyle choices in your life and can connect you with educational information available through publications, the internet, and local support groups/organizations about staying healthy after an HIV diagnosis.
  • Individuals diagnosed with HIV should start taking HIV medicines as soon as possible and under a very clear schedule from their healthcare provider. Your HIV Baseline Evaluation from your healthcare provider will tell you when to start, scheduling, and what medicines to take.
  • It is sometimes overwhelming to remember all of the questions you have for your doctor and all of the instructions your doctor gives at each appointment. Write out your questions before you see your doctor and write down the answers provided.
  • Make a commitment to yourself to learn as much as possible about HIV. Write down or print out as much information as possible, including support group information, so that you can move forward with knowledge and support. Ask your healthcare provider clinic if any social services are offered that you are qualified to receive and stay connected to information about social services and other opportunities that currently exist, or will become available.
  • Ask your healthcare provider if a CAB (Clients Advisory Board) is available at your provider clinic. CAB members are Service Activists who can share from their own experiences many of the possibilities that are available to you also.

Our Stories

Content Image

You are welcome to share your personal story living with HIV. Here are a few.

My Story I consider myself a grateful long-term survivor living with HIV since 1989.

My Journey into Southwest Care Center I came to Southwest Care Center in 2003.

Just ME Long before there were any “assignments” about gender and decades before there was a “sexual spectrum” to chart preferences, I was already here and living my life – Just ME.

HIV Story for Two It was as though only minutes had passed since we had seen each other last. We had found each other again, and it was a wonderful reunion of our souls.

Our History, HIV/AIDS Global Information And Education

Interactive History of HIV and AIDS

Explore an interactive timeline of key historical moments that have defined the HIV epidemic. Features video, photos, data, audio and more.

AVERT: Global information and education on HIV and AIDS

Frequently asked questions about HIV and AIDS